FAQ - Chewing tobacco substitute

Find your format, compare nicotine options and get answers about ordering from Whitetail Smokeless.

Choosing Your Product

What is Whitetail Smokeless?

Whitetail Smokeless offers tobacco-free alternatives to traditional dip, including Long Cut and Moist Pouches, plus Whitetail Natural™ Dry White Nicotine Pouches. Our products are handcrafted in small batches in Fort Atkinson, Wisconsin.

What is the difference between Long Cut, Moist Pouches and Dry White Pouches?
  • Long Cut: Loose product that you pack yourself, allowing you to choose your pinch size.
  • Moist Pouches: A moist, dip-style product contained in individual pouches.
  • Dry White Pouches: A white pouch format, including Whitetail Natural™ and Apex Performance Pouches.

Shop Long Cut · Shop Moist Pouches · Shop Dry White Pouches

Does tobacco-free mean nicotine-free?

No. Some tobacco-free products contain nicotine. Check the product page, selected strength and packaging before purchasing.

Nicotine is addictive. Tobacco-free does not mean risk-free.

How much nicotine do your products contain?
  • Whitetail Natural™: 6mg nicotine per pouch.
  • Apex Performance Pouches: 1mg nicotine per pouch.
  • Whitetail Smokeless Long Cut and Moist Pouches: Full, medium and zero-nicotine options. Review the individual product for strength details.
  • Whitetail Smokeless Zero, Dialed In Focus Pouches and Focus Gum: Nicotine-free.

Amounts listed per pouch, per gram and per container use different measurements. Check the units when comparing products.

Which products are nicotine-free?

Whitetail Smokeless Zero is available in Long Cut and Moist Pouches. Dialed In Focus Pouches and Focus and Energy Gum are also nicotine-free.

Shop Nicotine-Free Options →

Which flavors can I choose?

The Whitetail Smokeless lineup includes Wintergreen, Mint, Straight, Black, Apple and Peach. Whitetail Natural™ includes Wintergreen, Mint, Peach and Cinnamon Apple.

Available flavors vary by format. Open the product page to see current options.

How strong is Whitetail Natural™ flavor?

⚠️ Serious Flavor Warning: Whitetail Natural™ has extremely bold flavor.

Some customers absolutely love the intensity. Others have told us they wish they had been warned because the flavor is much stronger than they are used to.

If you are looking for a weak, quickly fading pouch, this is not it. Read the flavor warning on your selected product before ordering.

Cinnamon Apple: Extreme cinnamon comes first, gradually softens, then finishes with subtle apple.

What should I order if I am trying Whitetail for the first time?

Start with a single can in your preferred flavor and format before choosing a larger package. Review its nicotine strength, ingredients and flavor warning before purchasing.

Nicocleene™ and Ingredients

What is Nicocleene™?

Nicocleene™ is our proprietary blend of Nicotinamide (Vitamin B3) and Alpha-GPC, used in Whitetail Smokeless Zero.

Nicotinamide is a form of Vitamin B3. It is not nicotine. Neither ingredient adds nicotine to the product.

Is Whitetail Smokeless Zero a treatment for nicotine withdrawal?

No. Whitetail Smokeless Zero is not a smoking-cessation medication or an approved treatment for nicotine dependence. We do not claim that Nicocleene™ treats withdrawal or prevents dependence.

Will using Zero guarantee a negative nicotine test?

Whitetail Smokeless Zero is formulated without nicotine. However, we cannot guarantee the outcome of a medical, employment or insurance screening. Ask the testing provider about its requirements and disclose the products you use.

Do your products contain caffeine?
  • Black and Straight products with a green tea base: May contain a small amount of residual caffeine.
  • Dialed In Focus Pouches and Focus and Energy Gum: Contain Guarana, which contributes caffeine.
  • Apex Performance Pouches: Caffeine-free.
  • Whitetail Natural™ Dry White Pouches: Caffeine-free.

Check the individual product’s ingredient information. Nicotine-free does not necessarily mean caffeine-free.

Why do you use Xylitol?

Xylitol provides sweetness in formulas that use it. Check your selected product’s ingredient list for its sweetener and complete formula.

We do not claim that our finished products prevent tooth decay or gum disease.

Where can I find the ingredients?

Review the product page and packaging for your selected formula. Ingredients differ between Long Cut, Moist Pouches, Natural Pouches, Apex and Dialed In products.

Contact us before ordering if you need clarification about an ingredient.

Focus Pouches and Gum

What is the difference between Dialed In Focus Pouches and Apex?

Dialed In Focus Pouches are nicotine-free and contain N-Acetyl L-Tyrosine, L-Theanine, Citicoline, Theobromine and Guarana. Guarana contributes a small amount of caffeine.

Apex Performance Pouches contain 1mg nicotine per pouch, alongside Alpha-GPC, N-Acetyl L-Tyrosine, L-Theanine and Citicoline. Apex is caffeine-free.

Apex is not nicotine-free.

Is Focus and Energy Gum nicotine-free?

Yes. Dialed In Focus and Energy Gum is nicotine-free. It contains Guarana, which contributes caffeine, and is available in Mint, Watermelon and Grape.

How should I use Focus Pouches or Focus Gum?

Follow the directions on your selected product’s packaging. Pouches are placed between your lip and gum; gum is chewed. Formulas differ, so review the ingredients and warnings for each product.

Use and Product Warnings

Can I swallow Long Cut or pouches?

No. Long Cut and oral pouches are not intended to be swallowed, including zero-nicotine products. Follow the directions and warnings on the packaging.

Are tobacco-free products risk-free?

No. Removing tobacco does not make a product risk-free. Products containing nicotine carry risks associated with nicotine, and nicotine-free products still have ingredients and warnings to review.

Who are these products intended for?

Adults only. Keep products away from children and pets. Do not use if pregnant, may become pregnant or breastfeeding. Consult your physician before use.

These products are not intended to diagnose, treat, cure or prevent any disease.

Metal Refill Cans

Do you offer a reusable can for pouches?

Yes. Our Metal Refill Can features solid aluminum construction, two compartments, a built-in bottle opener and a lifetime warranty.

Shop Metal Refill Cans →

Does the Metal Refill Can come with product inside?

No. The Metal Refill Can is sold separately and ships empty.

Shipping

Which shipping services do you use?

We ship with USPS and UPS.

How quickly will my order ship?

Orders placed before 3 p.m. Central Time ship within 24 hours, excluding weekends and subject to product availability. Orders placed after 3 p.m. Central Time ship on the second business day after the order is placed.

This is our order-processing schedule, not a delivery-time guarantee. Transit time depends on the carrier and destination.

Where do you ship?

We currently ship throughout the United States, including non-continental destinations, and to military addresses worldwide. We also ship to Canada, Australia and Sweden.

International availability depends on the product and destination. Local import restrictions may apply. Contact us before ordering if you have questions about your destination.

Returns and Order Help

Do you accept returns?

We do not accept returns on consumable products. If you are trying a flavor or format for the first time, we suggest starting with a single can.

Do you offer refunds?

At this time, we do not offer refunds.

What if there is a problem with my order?

Contact us with your order number and a description of the issue so we can review it.